Frequently asked questions

Which payment methods do you accept?

Credit and debit cards, Apple Pay, PayPal. Taxes are calculated at payment based on your country.

Do you accept Robux?

No, purchases are made in US dollars on this site. You receive .rbxl files, not Roblox marketplace items.

Is there a discount for several packs?

Yes, 20% off when you buy 2 packs or more in the same order.

Can I get a refund?

Digital files can't be returned once downloaded. If a file is broken or doesn't match its description, contact us and we'll fix it or refund you.

What's the difference between Indie and Studio?

Same files. Indie covers up to 3 games and a team of up to 3. Studio is unlimited, with a business invoice and priority support.

Can I use the assets in a paid game?

Yes, with both licenses. No royalties, whatever your game earns.

Can I resell or share the files?

No. You can't resell, share or publish them on the Creator Store or Toolbox, even modified or for free.

Can I upgrade later?

Yes, from your account. You only pay the difference.

Which file format do I get?

A single .rbxl place file per pack, ready to open in Roblox Studio.

Why don't the animations play in my live game?

Roblox only plays animations owned by the game's creator. Publish them to your account or group, as explained in the import guide.

Are the monsters compatible with R15?

Each pack page lists the rig type in its specs. Check it before buying.

Where are my downloads?

In your account, under Downloads. The links are also in your confirmation email.

Are updates free?

Yes. When a pack is updated, the new version appears in your Downloads with an "Update available" tag.

I need an invoice for my studio

Tick "I need a business invoice" at checkout, or add your company name in Settings. All invoices are in your account.